vj77's Privacy Policy
Your personal information is our top priority. Through SSL encryption and strict data protection practices, vj77 fully safeguards your privacy.
1. Why does this policy matter?
vj77 operates a safe and trustworthy online gaming platform for users in Bangladesh. When you use our website, you provide certain personal information — this privacy policy explains in detail how that information is collected, what it is used for, how long it is retained, and what rights you have.
Please read this policy carefully. By creating an account on vj77 or using this site, you are considered to have accepted the terms of this policy. If you disagree with anything, please contact us.
SSL Encryption
All data transmissions are secured with 256-bit SSL.
Data Protection
Your information is never sold to third parties.
Your Rights
You can view or delete your data at any time.
Transparency
Every purpose for which your data is used is clearly stated.
2. What information do we collect?
vj77 collects only the information necessary to provide our services. We never ask for irrelevant or excessive data. Below are the three main categories of information we collect.
2.1 Information you provide directly
When you register for an account or log in to vj77, you directly provide the following information:
- Full name and date of birth (for age verification — only those aged 21 or above may register).
- A valid email address.
- Mobile number (for account verification).
- Payment method details — information required for bKash, Nagad, Rocket, Upay, or bank transfer.
- National ID card or passport details for identity verification (where applicable).
2.2 Automatically collected information
When you visit the vj77 website or use the platform, the following information may be recorded automatically:
- IP address and device type.
- Browser type and version.
- Time of site access, pages visited, and session duration.
- Data collected from cookies and similar tracking technologies.
- Referral source — meaning where you came from before arriving at our site.
2.3 Transaction and gameplay information
Records of your deposits and withdrawals, game history, and bonus usage are stored in our system. This information is used to manage your account, resolve disputes, and ensure responsible gaming.
3. What purposes do we use your information for?
vj77 uses collected information only for the legitimate purposes listed below. No information is sold to advertisers or third parties.
- Account management and identity verification: Completing the registration process, confirming age and identity, and keeping your account secure.
- Transaction processing: Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
- Customer support: Resolving your issues through 24/7 live chat and email.
- Fraud prevention and security: Detecting suspicious activity and maintaining the integrity of the platform.
- Responsible gaming: Monitoring excessive gaming patterns and providing support where needed.
- Legal and regulatory obligations: Maintaining records required under applicable laws.
- Service improvement: Analysing user experience to improve the quality of the platform.
- Promotional communications: With your consent, informing you about bonus offers and site updates.
4. Cookies and tracking technology
vj77 uses cookies to make your browsing experience smoother and more secure. Cookies are small data files stored in your browser.
4.1 Essential cookies
These cookies are essential for the platform's basic functionality — such as maintaining login sessions, verifying security tokens, and processing transactions. Disabling these cookies will prevent the site from working properly.
4.2 Analytics cookies
We collect information about which pages are visited most and how long users stay on the site, in order to improve our services. These cookies collect entirely anonymous data and do not reveal personal identity.
4.3 Cookie controls
Cookies can be blocked or deleted through your browser settings. Keep in mind that disabling essential cookies may affect login and transaction-related features.
5. Who is your information shared with?
vj77 never sells your personal information to advertisers or third parties. However, information may be shared in the limited circumstances below:
5.1 Service provider partners
We work with trusted service providers for payment processing, identity verification, and managing technology infrastructure. These partners are required to follow the same standard of data protection as vj77 and may only use information for the specified purpose.
5.2 Legal requirements
Under court orders, government directives, or applicable legal obligations, we may be required to provide necessary information to authorities. In such cases, we provide only the minimum information required.
5.3 Fraud prevention
Relevant information may be shared with anti-fraud organisations to prevent money laundering, identity fraud, or other financial crimes.
5.4 Business transfers
If ownership or management of vj77 changes for any reason, collected user information may be transferred to the new managing party. Users will be notified in advance in such a case, and the terms of this privacy policy will remain unchanged.
6. How long is information retained?
vj77 retains your information only for as long as it is necessary to fulfil the relevant purpose or is legally required.
- Active accounts: Full information is retained while the account remains active.
- Closed accounts: Financial records and identity-related information are retained for a specified period after account closure as required by legal obligations.
- Marketing communications: If you wish to stop receiving promotional messages, contact us at any time — they will be stopped immediately upon withdrawal of consent.
- Log and analytics data: Technical logs are generally deleted after a set period following security analysis.
7. Your rights
As a vj77 user, you hold the following important rights. Contact us to exercise any of these rights.
Right to access
You can ask to know and view what information we hold about you.
Right to correction
If any information we hold about you is incorrect, you can request that it be corrected.
Right to deletion
Where there is no legal obligation to retain it, you can request that your account and information be deleted.
Right to object to processing
You can object to your information being processed for marketing purposes and withdraw your consent at any time.
To exercise any of the above rights, contact our support team. We will process your request as quickly as possible. Identity verification may be required in some cases.
8. How do we keep your information secure?
vj77 has put in place technical and operational security measures of the highest standard. The key pillars of our security framework are outlined below:
- 256-bit SSL encryption: All data exchanged between your browser and our servers is fully encrypted.
- Secure data storage: Stored information is kept on servers protected by industry-standard encryption.
- Restricted access: Only authorised staff can access user information, and only to the extent necessary.
- Regular security audits: Our systems undergo regular security reviews so that any vulnerabilities are identified and addressed promptly.
- Two-factor authentication (2FA): An option to add an extra layer of verification for login security.
- Automatic session expiry: Sessions are automatically closed after a period of inactivity.
- Fair play technology: Technical monitoring is active to ensure the fairness of game outcomes.
Despite our security measures, it is not possible to guarantee 100% security on the internet. You also have some responsibility — keep your password private, log out after using an unfamiliar device, and notify us immediately if any problem arises.
9. Protection of minors
vj77 is for those aged 21 and above only. Our platform is not intended for minors and we do not knowingly collect any information from them.
Age verification is mandatory at registration. If it comes to our attention that a minor has opened an account, that account will be closed immediately and all related information will be securely deleted.
If you are aware that a minor is using vj77, please contact us. To learn more about responsible gaming, visit our Responsible Gaming page.
10. International data transfers
Some of vj77's technology service providers may use servers located outside Bangladesh. In such cases, we ensure that:
- Transferred information receives the same standard of protection as set out in this privacy policy.
- Appropriate contractual safeguards are in place before transferring data to third countries.
- Standard Contractual Clauses are applied where required.
If you would like more details about where your information is being processed, please contact us.
11. Changes to this policy
vj77 may update this privacy policy from time to time — as a result of changes in technology, legal obligations, or improvements to our services. If changes are made, we will:
- Publish the updated version on this page with a new date.
- Notify registered users by email in the case of significant changes.
- If you continue using the site after changes have been made, you will be considered to have accepted the new terms.
If you have questions about any changes, please contact us before the effective date.
12. Contact us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through any of the channels below. Our support team is available 24/7 to assist you.
Privacy Contact
Our support team provides assistance in both Bengali and English.
Live Chat: Chat directly from any page on the site
Email: [email protected]
Identity verification may be required before responding to privacy-related requests.
Related Policies
Please also read the following pages to understand the complete legal framework of our services: